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My Thoughts

Lean Pharma in the 21st Century

The Lean manufacturing approach has worked for countless companies in the redesign of their business operations to minimize waste and cut costs through variations of process repetition. Some might argue that these Lean manufacturing principles have been used most successfully in recent years by the pharmaceutical industry. Basic Lean applications in the pharmaceutical industry up until this point have been focused on factory-based pharmaceutical manufacturing concepts and cost effectiveness. But what will the Lean approach be in the ever evolving pharmaceutical world of the 21st century, and what innovative role will it play in directing companies towards less waste and more productivity?

Lean manufacturing principles go hand in hand with the pharmaceutical industry because they both rely on the principle of manufacturing thousands of batches of product with minimal variation, at the lowest possible price. By determining out the most cost-effective way to develop a product, reducing as much waste as possible, the savings that accrew in an industry as large as the pharmaceutical industry can be quite significant. But as we move into an ever evolving technological world, what role will Lean strategies have in the 21st century pharmaceutical industry?

In the Lean manufacturing environment of the 21st century, pharmaceutical companies will not only run efficiently, but hyper-efficiently in every possible way. With developing technology, and ever mindful waste reduction methods, the Lean laboratory of the future, will be quite different from what it is today. In the future world of Lean manufacturing, every customer-supplier connection will be as direct as possible, with little opportunity for process confusion.to no ambiguity. With technology such as emails, instant messaging, and social networks, there is little doubt that customers might soon be speaking directly to their drug manufacturers about product information, instead of their doctors or other medical professionals.

PATAlso, in the Lean pharmaceutical environment of the 21st century, there is little doubt that cycle time reduction and quality will both increase dramatically. Because cycle time is often quality driven, it is not uncommon for it to take longer to release a batch of drug products, than it takes to produce them. Even with current Lean concepts in place, longer cycle times can disrupt the flow of the whole product itself. In the future, however, there is no doubt that cycle time and quality will both be improved dramatically, ensuring higher quality products, with less production time for the company.Quality enhancing technologies such as PAT (Process Analytical technology), strategies will clearly play an important role in this LEAN approach.

Until recently, many in the pharmaceutical industry have been apprehensive in the adoption of Lean principles into their companies, even though they have shown great success in other industries. These fears stem from a concern that a Lean manufacturing approach will cut down on the quality control of a product, resulting in lower quality products, which may result in lawsuits or non FDA approval. But as more companies in the pharmaceutical industry begin to use Lean strategy with great success, many in the field are optimistic of its effectiveness in the future.

If your pharmaceutical company is looking to apply Lean strategies to your business, then contact us and we can provide a strategy that makes sense for your business.

 

Finbarr Sheehy

 

Lean Healthcare

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Is the concept of Lean Manufacturing as applicable in Health care as it is in Manufacturing Industry?

Lean manufacturing concept was originated from Toyota Production System (TPS). This was designed for continuous process improvement in the automotive industry. This concept is equally applicable in service industries like Hotels, Restaurants, Telecom and Health Care.

The concept of TPS was introduced by Taiichi Ohno, and he focused on improvement of manufacturing and support processes by involvement of associated persons. Taiichi focused on personnel training, human creativity and standardization.

The concept of Lean Manufacturing is equally applicable in Health care as it is in manufacturing industry. In hospitals, different processes are being carried , for example operations, medical tests, admissions, emergency department care, regular routine checkups etc. In health care, internal customers are Doctors, Nurses, Administration and external customers are patients.

In health care, there are different types of wastes associated. Commonly found waste are:

Inventory is major contributing factor in hospital related costs. Sometimes, more items are procured then required, so it is considered as dead inventory. But lean manufacturing focus on fewer inventories but with frequent shipments. This will save money and space for more productive use.

Transportation waste is another key factor that lean manufacturing addresses. In Health care, if facilities are not properly designed then patients, test results, doctors, nurses and other stakeholders will have to walk and more time will be wasted.

Defects in health care are intolerable, because they can cause irreversible damage to human health. Common defects or errors can be wrong operations, wrong tests, and wrong test reports. In lean manufacturing, concept of Mistake Proofing (Poka Yoka) is used to avoid such defects.

Waiting Time waste is main factor in customer dis-satisfaction. Customer waiting time can be following:

  • Waiting time for operation
  • Waiting time for emergency treatment
  • Waiting time for test results
  • Waiting time for test sample
  • Waiting time for routine check up

To become a lean health care organization, companies need to train their employees in different tools of lean. Some of the tools that can be very useful are:

  • Total productive maintenance
  • Just in time
  • Cellular flow & Layout
  • Pull Push system
  • Kanban
  • Change management Teams and teamwork
  • Standardized work instructions
  • 5S Visual Work place
  • Point of use storage
  • Batch size reduction
  • Quick changeover (SMED)
  • Poka-yoke
  • Quality Function Deployment (QFD)
  • Jidoka
  • Self-Directed Work Teams
  • Autonomation
  • Value stream mapping

All the above mentioned tools have significant effect on process improvement in health care systems and also it is evident that defects are highly not desirable. So, in order to become a defect free organization, one must start applying lean principles and tool in their organization.

Getting started with Lean in Healthcare follows the same route as in other industries – typically this will follow

• Groundwork activities such as initial communications 5s
• Producing a current state value stream map
• Critiquing the current state – removing waste an prioritizing improvements
• Design future state value stream map
• Implementing future state.

How can we help you?

We provide Lean Healthcare training for key staff as we create a core of teachers among your own staff to help you sustain the gains. Your organization will develop a culture that includes this renewable source of success within the organization.

Applying Lean Healthcare principles can lead to improvements in a broad range of operating processes found in every healthcare organization:

  • Admitting/Discharge
  • Internal patient flow within and between departments
  • Operating room turnover 
  • Scheduling processes and systems 
  • Workplace disorganization 
  • Medical Records 
  • Inventory (supplies) control 
  • Administrative processes and billing
  • Equipment availability
  • Shift change processes 
  • Pharmacy and Laboratory work flows and turnaround times
  • Emergency Room work throughput
  • Clinical Processes
  • HR/Hiring Processes
  • Med/Surg floor improvement 
  • A/R & A/P Processes
  • Discharge

Contact us today and we would love to help you improve your patient service.

Finbarr Sheehy

 

Free iPhone App to Assess your Business

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March 2010 Newsletter

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Achieve Guaranteed Success in any Business

Business ExcellenceThink of any successful business or organisation. Have you ever wondered why they are so successful?


They are successful for the following reasons -

  • They ensure everyone in the organisation understands the Vision, Strategy, Goals and Expectations.
  • They provide products and services that add Value to their Customers.
  • They focus on identifying, understanding and improving the core methods (processes) required to carry out the tasks.
  • They focus on ensuring everyone has the right competencies to complete their tasks.
  • They focus on establishing the right culture and behaviours that promotes continuous improvement.
  • They ensure they know how the processes should operate, how to measure them and how to act based on their performance.
  • They have access to the resources required.
  • They define and educate the organisation on the key competencies required.
  • They develop, communicate and role model a culture of continuous improvement.
  • They have the Right Attitude!

Does this describe your business? - Are there areas that you would like to improve?

Sample ImageWith over 25 years experience in the areas of business improvement, over many industries, we have worked with many businesses to drive significant improvements. Whether that’s a simple series of programmes on Visioning & Goal Setting; Creativity; Innovation; Lean Thinking; Process Mapping; Competency Development, etc. to developing a Curriculum for all employees, to an overall strategy to promote continuous improvement in the business. Big or small, makes no difference. We can design an improvement programme that suits any organisation and any budget.
Contact us today to understand how.
Our model for Excellence covers the following fundamentals of Business Success. Sample Image
 
Strategy

Success is much easier when we all know where we are going. Learn how to develop a vision for your organisation. Learn how to develop objectives that are aligned to that vision. Learn how to have a Governance process to continually drive and monitor performance.
Sample ImageCreativity & Innovation
Learn how to unleash the creativity and innovation in your organisation. Learn some simple techniques to make problems disappear. Learn how to develop your portfolio of skills, services and products you have to offer.
Sample ImageCreative Problem Solving
Understand Lean concepts such as Lean Thinking, Six Sigma, 7 Step Problem Solving, Process Mapping, Measurement Tools, etc. Use these to fix the issues that cause you grief. Understand the huge benefits that an organisation can gain with some fundamental knowledge. Learn how to make improvement sustainable. Learn how to develop a culture that supports innovation in the future.
 
Sample  ImageUnderstand Yourself - Understand Other
One of the most basic success factors in business (and life in general!) is to be aware of how you perceive the world around you and how others perceive it. Most percieved technical problems do not require a technical answer. The root cause can often be  behavioural, but technical people are not thought non-technical skills. Once we understand this, we can then design our conversations, presentations, reports, etc. to achieve a result that is beneficial to everyone.
Sample  ImageMake all your Processes Lean and Efficient
Learn about Lean Thinking and the principles of Lean. Understand the concept of 'Value' as defined by the customer. Understand how to map the process or service you use/provide. Understand the concept of 'Value Add' & 'Non Value Add'. Map products, yield, energy, resources, time, waste, etc. and understand out how to achieve breakthrough levels of performance irrespective of the industry or the size of your organisation.
Sample  ImageThe Importance of Measurement
We are well aware of the saying “What gets measured gets done”. This is absolutely true. Hence if we can find the right measures they will get focus and will get done. It is not uncommon to find that many organisations do not have a comprehensive set of measures. Most organisations dcarry out a lot of measurements, collect a lot of data but actually do very little with that data.
Learn how to develop a set of measures that will drive the right behaviours in the organisation and achieve what you need.
Sample  ImageAttitude is Everything


You can have the best products, services and processes but if you do not have the right attitude, it is unlikely you will be as successful as you can. Learn about the two most useful questions to ask - What is the most useful thing to do now? and What is the most useful frame of mind to be in? Understand how you can align an organisation behind a common goal.
Sample  ImageWe don't Offer a Money Back Guarantee
We are confident that we can identify improvements in any organisation. We don't offer a money back guarantee - we just won't take it in the first place unless you are satisfied!
If you would like to understand how we can help your business contact us and we will arrange a meeting.

Contact us today.
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Finbarr Sheehy
BusinessExcellence.ie
4 Abbey Court,
Prosperous Road,
Clane, Co. Kildare 

Phone: 086 3875958
 
 
Email : This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Web   : www.businessexcellence.ie
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